Field Activity Management for an Electric utilityFielda2021-09-28T08:45:40+00:00
North Carolina-based Electric utility provider had challenges were facing major challenges in managing assets, and people across multiple locations. The Field technicians need to inspect, validate and maintain their assets and they depended heavily on paperwork which made it an inefficient process. The time taken for inspectors and technicians to identify issues and handle them was high due to manual work and time spent on the road to communicate critical updates.
50% reduction in time taken to handle service requests
Improved operational efficiency by 30%
All record maintained digitally without any paperwork