Electric utility companies are obligated to report incidents immediately when they occur. These reports help the respective government departments handling electric safety and reliability investigate and take action. Here we will look at some key highlights of Utilities Incident Reporting: 

  • What do typical Utilities Incident Reporting documents cover?
  • Why are these reports vital to ensure long-term safety improvement for electric utility providers?
  • How does Fielda streamline the process of Utilities Incident Reporting?

What Utilities Incident Reporting involves: 

Usually, electric utility companies must report incidents within two hours of their occurrence. The report is designed to capture details of incidents that meet predefined criteria. For instance, based on the requirements in California, the incident must involve an injury or fatality, significant damage to property, media coverage of the incident, etc. These reports must accordingly include specifics like the date and time of the incident, the exact location or locations involved, and the casualties, if any, from the incident. They also include details of property damage with estimates of damage value and the contact details of the designated person in charge of the utility contract.   

Why Utility Incident Reporting is so critical: 

Electric utility incident reporting helps the utility company capture relevant data about an incident to ensure proper documentation and reporting. This enables them to take immediate remediation measures and emergency action as required. It also helps the investigation body to conduct a deep dive into the incident and submit its report to improve the long-term safety and reliability of the utility system. The report also acts as a reference point for claims and legal measures that may result from the incident. 

How does Fielda streamline the process of Utilities Incident Reporting:

When an incident occurs, the immediacy of reporting is of great importance. While the data may be comprehensive and include incident, location, injury, property damage details, etc., it must be submitted promptly to avoid penalties. Fielda’s built-in custom digital forms can help utility staff quickly gather and submit data seamlessly from their phone. The data may involve simple facts, figures, photos, and supporting documents. In addition, the digital submission of information makes processing the investigation and subsequent communication processes much faster and more transparent. 

Enhance Data Gathering: Add GIS data for accurate location details and complete Utilities Incident Reporting in minutes with custom digital forms.

Consolidate and Collaborate: Share updates with stakeholders using Fielda’s dynamic workflow and communication features.

Master Metrics: Review cumulative Utilities Incident Reporting data for insights to inform long-term operational decisions and process improvements. 

About Fielda: Fielda helps companies manage and maintain their assets and gain real-time oversight of all tasks, workflows, and projects to improve operational efficiency, enhance team productivity and impact the bottom line. Whether it’s installations, inspections, repairs, replacement of parts, servicing and maintenance, or routine audits, with Fielda’s mobile data collection, GIS-enabled technology, automated and custom workflows, and analytics, you can eliminate errors, enhance response time, ease workflow bottlenecks, and simplify your field operations.

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